Privacy Policy
Effective Date: December 14, 2024
1. Introduction
jazzrabbit OÜ (Registry code: 16489902, Estonia), operating TTMT ("Telegram to MetaTrader"), is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data.
2. Data Controller
jazzrabbit OÜ
Registry code: 16489902
Estonia
Email: privacy@telegramtometatrader.com
3. Data We Collect
3.1 Account Information
- Email address
- Name (optional)
- Password (hashed)
3.2 MetaTrader Credentials
- MetaApi account tokens
- Broker account information (encrypted)
3.3 Telegram Data
- Telegram session data (for channel monitoring)
- Channel IDs you choose to monitor
- Signal messages from your selected channels
3.4 Trading Data
- Trade history and positions
- Signal parsing results
- Performance metrics
3.5 Technical Data
- IP address
- Browser type and version
- Device information
- Usage analytics (via Posthog)
4. How We Use Your Data
We use your data to:
- Provide and operate the TTMT service
- Execute trades on your behalf
- Monitor Telegram channels you specify
- Improve our signal parsing AI
- Send service-related communications
- Comply with legal obligations
5. Legal Basis for Processing
Under GDPR, we process your data based on:
- Contract - to provide our service to you
- Legitimate Interest - to improve our service and prevent fraud
- Legal Obligation - to comply with applicable laws
- Consent - for marketing communications (where applicable)
6. Data Storage and Security
6.1 Infrastructure
- All data is hosted on Hetzner servers in Germany (EU)
- Database services provided by Supabase (SOC2 certified)
6.2 Security Measures
- All data encrypted in transit (TLS 1.3)
- Sensitive data encrypted at rest
- Regular security audits
- Access controls and authentication
6.3 Retention
- Account data: retained while your account is active
- Trading data: retained for 2 years after account closure
- Analytics data: anonymized after 26 months
7. Third-Party Services
We share data with trusted third parties:
| Provider | Purpose | Location | Privacy Policy |
|---|---|---|---|
| Supabase | Database & Auth | EU/US | Link |
| MetaApi | MetaTrader API | EU | Link |
| Telegram | Signal Monitoring | Various | Link |
| Posthog | Analytics | EU | Link |
| Stripe | Payments | US | Link |
| Hetzner | Hosting | Germany | Link |
8. International Transfers
When data is transferred outside the EU/EEA, we ensure appropriate safeguards:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Certified providers (Privacy Shield successors)
9. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access - request a copy of your data
- Rectification - correct inaccurate data
- Erasure - request deletion of your data
- Portability - receive your data in a portable format
- Restriction - limit how we use your data
- Objection - object to certain processing
- Withdraw Consent - where processing is based on consent
To exercise these rights, contact: privacy@telegramtometatrader.com
10. Cookies
We use essential cookies for:
- Authentication and session management
- Security (CSRF protection)
Analytics cookies (Posthog) are used with your consent.
11. Children's Privacy
Our service is not intended for anyone under 18. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this policy with reasonable notice. Material changes will be communicated via email.
13. Contact & Complaints
For privacy inquiries:
Email: privacy@telegramtometatrader.com
You may also lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon): www.aki.ee