PRIVACY POLICY
PRIVACY POLICY
Last Updated: 29th of Decebmber, 2024
Thank you for choosing Telegram to Metatrader (“the Service”), owned and operated by Jazzrabbit OÜ (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website(s), cloud-based software, mobile application(s), and any related services (collectively, the “Service”). By using the Service, you agree to the collection and use of your information in accordance with this Policy.
1. WHO WE ARE
Business Name: Jazzrabbit OÜ
Registry Code: 16489902
VAT Number: EE102524219
Registered Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia
CEO: Aron Lukacs
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: aron.lukacs@gmail.com
Address: Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia
2. INFORMATION WE COLLECT
We collect several types of information to provide and improve our Service to you. This may include:
Personal Information
Contact Details: Name, email address, and other details you provide during registration or inquiries.
Account Details: Usernames, passwords (hashed or token-based), subscription and payment information relevant to your account.
Telegram Data
Telegram Username and ID: If you connect your Telegram account with our Service.
Channel/Group Information: In order to parse signals from channels you are a member of, we may process channel IDs and message content relevant to trade signals.
Usage Logs: Metadata such as timestamps of signals received or trades executed.
Payment Information
We use Stripe to process payments. Stripe may collect and store payment card information on our behalf. We do not store full payment card details on our servers.
Analytics and Usage Data
Device Information: IP address, browser type, operating system, device identifiers.
Usage Patterns: Pages you visit, features you use, the time spent on pages, and other diagnostic data to improve the Service.
Tools Used: We use Google Analytics and Facebook Pixel to track user behavior and measure performance of our marketing campaigns.
Cookies and Similar Technologies
We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. This data helps us improve user experience, remember preferences, and provide tailored content. For more details, see Section 7 (Cookies & Tracking).
3. HOW WE USE YOUR INFORMATION
We may use the information collected for various purposes, including:
Service Provision:
To provide, maintain, and improve the Service, including automating and executing trading signals on MT4/MT5.
Account Management:
To manage your registration, account access, and subscriptions.
Customer Support:
To provide technical support, respond to inquiries, and offer onboarding or live setup calls.
Marketing & Communications:
To send you promotional materials, updates, or other communications that may be of interest to you. You can opt out of these communications at any time.
Analytics & Performance:
To monitor and analyze usage trends, measure the effectiveness of our advertising, and improve our platform’s functionality and user experience.
Fraud Prevention & Security:
To detect, prevent, and address technical or security issues, as well as unauthorized or illegal activity.
4. LEGAL BASES FOR PROCESSING (GDPR COMPLIANCE)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
Contract Performance: To fulfill our contractual obligations to provide the Service to you.
Consent: Where you have given consent (e.g., for certain marketing communications).
Legitimate Interests: To ensure the ongoing operation of our Service, analytics, fraud detection, or improvement of our services.
Legal Obligations: To comply with applicable laws, regulations, or court orders.
5. HOW WE SHARE YOUR INFORMATION
We may share your personal information with:
Service Providers:
Hosting Provider: Framer BV (www.framer.com) hosts parts of our front-end infrastructure.
Server Provider: Render (https://render.com/) hosts our back-end infrastructure.
Payment Processor: Stripe handles payment processing on our behalf.
Analytics Providers: Google Analytics and Facebook Pixel to help us understand user behavior.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Consent:
We may share your information for other purposes with your explicit consent.
We do not sell your personal data to third parties.
6. DATA RETENTION
We retain your personal information only for as long as is necessary to:
Provide our Service.
Comply with our legal obligations (e.g., tax, accounting, or other legal requirements).
Enforce our agreements.
Resolve disputes.
After such time, we will securely delete or anonymize your data.
7. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track the activity on our Service. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Types of Cookies We Use
Essential Cookies: Necessary for the Service to function (e.g., session management).
Analytics Cookies: Help us understand how you use the Service so we can improve.
Marketing Cookies (e.g., Facebook Pixel): Help us deliver more relevant ads and measure ad performance.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.
8. DATA SECURITY
We take reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
Secure server environments (SSL/TLS encryption).
Access controls and restricted permissions.
Regular security assessments and monitoring.
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.
9. YOUR RIGHTS
If you are a resident of the EEA, the UK, or other jurisdictions with similar data protection laws, you may have certain rights, including:
Right of Access: Request a copy of personal data we hold about you.
Right of Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data in certain circumstances.
Right to Restrict Processing: Request to limit how we use your data.
Right to Data Portability: Request to receive your data in a structured, commonly used format.
Right to Object: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us at [Your contact email]. We may require you to verify your identity before responding to such requests.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and maintained on servers located in countries outside of your jurisdiction, including the United States and the European Union. We ensure that such transfers comply with applicable data protection laws, typically by using Standard Contractual Clauses or other safeguards.
11. PAYMENT PROCESSING
We use Stripe for secure payment processing. When you make a payment, you will be redirected or connected to Stripe’s platform. Stripe’s handling of your payment information is governed by its own privacy policy. We do not store your full credit card information on our servers.
12. THIRD-PARTY LINKS
Our Service may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We assume no responsibility for the content or privacy practices of third-party sites.
13. CHILDREN’S PRIVACY
Our Service is not directed to anyone under the age of 18. We do not knowingly collect or solicit personal data from children under 18. If you believe we may have collected such information, please contact us immediately so we can delete it.
14. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Last Updated” date at the top of this Policy. We encourage you to review this Privacy Policy periodically for any changes.
15. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: aron.lukacs@gmail.com
Address: Jazzrabbit OÜ, Harju maakond, Tallinn, Lasnamäe linnaosa, Sepapaja tn 6, 15551, Estonia
Thank you for trusting Telegram to Metatrader by Jazzrabbit OÜ. We are committed to protecting your privacy and ensuring a secure, seamless experience.
